MS-721 – Collaboration Communications Systems Engineer

This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.
They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.
In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

Who should attend this course?

Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub. They have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, identity and access management.

Prerequisites

Before attending this course, students must have:
Completed a role-based administrator course such as Messaging, Teamwork, Security and Compliance, or Collaboration.
A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
A proficient understanding of general IT practices.

Practical information

Duration

4 days

Languages

FR/NL

Price

€ 2 000 + 3% VAT

Location

Classroom Courses

Schedule

Guaranteed to run

Sessions in English
Contact us for more informationBook
Sessions in Dutch
19 - 22/2/2024Book
13 - 16/5/2024Book
16 - 19/9/2024Book
18 - 21/11/2024Book
Sessions in French
11 - 14/3/2024Book
10 - 13/6/2024Book
23 - 26/9/2024Book
09 - 12/12/2024Book

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