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ONTAP Troubleshooting

In this Partner-only course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS and SMB), and SAN protocols (iSCSI). From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system messages for troubleshooting.

Who should attend this course?
  • NetApp Technical Support engineers, NetApp Support Services Certified partner engineers, and NetApp Professional Services engineers
Prerequisites
  • A working knowledge of ONTAP software and NAS and SAN protocols
  • ONTAP Cluster Administration (ONTAP9ADM)
  • ONTAP Troubleshooting
  • Course Objectives
      • •

    • Describe the different software components in the ONTAP architecture
        • •

      • Describe the methodologies for troubleshooting management component applications, networks, and protocols
          • •

        • Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues
            • •

          • Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components
              • •

            • Check the health of a cluster and summarize the results
                • •

              • Identify issues with the management component
                  • •

                • Use administrative commands to verify the configuration of NFS, SMB, and iSCSI
                    • •

                  • Use the troubleshooting methodology for NFS, SMB, and iSCSI to define and isolate issues
                      • •

                    • Locate logs for the management component, network, NFS, SMB, and iSCSI protocols
                        • •

                      • Collect data for support cases

Practical information

Duration

4 days

Languages

EN

Price

€ 3.800 + 3% VAT

Location

Virtual Class

Schedule

Guaranteed to run

Sessions in English
04-07/03/2025Book
03-06/06/2025Book
23-26/09/2025Book
03-06/11/2025Book
15-18/12/2025Book
Sessions in Dutch
Contact us for more infoBook
Sessions in French
Contact us for more infoBook

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