Outlook 2019/365 – Level 2 – Productivity

Managing views

• Managing panes
• Creating and using a view

Managing messages

• Using building blocks
• Applying methods to daily manage your mailbox (incl. Flags, Tasks and Categories)
• Using the “Organizer” function
• Managing messages automatically with rules and Quick steps
• Creating and using message templates
• Search tools and search folders

Managing the calendar

• Making a clear distinction between various activity types
• Showing and using the Task pad
• Managing efficiently the calendar’s window
• Group calendars

Folder management

• Defining permissions and delegation rights
• Accessing another user’s folders
• Organizing a folder structure in Outlook
• Creating and using archive folders