Management Training

Remote Manager

Companies that evolve in the present-day climate will invariably be confronted with the challenge of managing teams across geographical distance and over technologically disparate channels. The remote manager must adapt to these new challenges in organization and communication. The goal is to keep teams together even while apart, and stimulate continued conversation across multiple channels. The Remote Manager training provides you with tips and techniques to attain that goal. In collaboration with Teampower.

Who should attend this course?

Directors, Heads of Department, Managers

Prerequisites

There are no formal prerequisites for this course

At the end of the training, managers will be able to:

Understand their managerial positioning with regard to the specifics of remote work
Identify their current practices and levers of action to manage a remote team
Set up operating rules, specific tools and information and communication relays adapted to a remote team
Manage and monitor individual and collective performance using dashboards
Practice better remote communication with your interlocutors
Build delegation contracts that promote employee autonomy

Understand and master the multiple dimensions of remote management

Identify the particularities of remote work
Identify the benefits and risks of this type of management
Identify the specifics of remote management in relation to your institution (organizational and communication dimensions)
Identify managerial issues and key success factors
Understand the needs of off-site employees
Assess the need for and possible frequency of face-to-face meeting

Position yourself in your practice as a remote manager

Identify the different roles of the remote manager: motivate, accompany, encourage, gather, negotiate, manage, evaluate
Clarify the role and missions of each
Analyze the profile of the remote employee and adapt his management
Practice management styles according to the context: from the directive style to the delegative style
Identify the causes of (lack of) motivation due to remote work.
Tactfully manage by objectives and set realistic and motivating objectives with the remote employee
Practice delegation: communicate it, set it up, follow it and secure it despite the distance

Inform, communicate and track remotely

Ensure your presence as a manager: neither too much nor too little
Be doubly vigilant about the image conveyed by his written and oral communication. Use constructive language. Useful rules for writing emails
Make useful use of the collaborative tools available: instant messaging, internal messaging, social networks for professional use
Host a conference call or video conference
Valuing individual contributions. Give regular and sincere signs of recognition
Maintain an open team atmosphere conducive to exchanges. Ensure regular contact
Negotiate remotely: use active listening and questioning techniques
Know how to detect and ease tensions. Defusing conflicts remotely
Conduct an evaluation interview and organize a re-framing with an employee
Maintain a sense of belonging to the team. Develop and maintain trust over time
Agree on the monitoring tools and dashboards of the employee, the team
Formalize progress contracts