Be able to carry out full problem analyses dealing with change, and provide accompaniment to your co-workers. Objectives: identify your own inhibitions towards change and develop the strategies to cope with them; discover your personal keys to success, your own strengths and talents; define the different actors in the change process and take control over them.
Communication Skills
Conflict management and how to stop it on time
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Conflict is common but not necessarily harmful: it can be prevented, managed or transformed into tracks for improvement.Understand that conflicts…